1 Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how syd-e-kouliang collects, uses, and safeguards your data when you use our website and services.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2 Information We Collect

We may collect the following types of personal information:

Note: We do not store full credit card details. Payment information is processed securely by our third-party payment processors.

3 How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders
• To provide customer support and respond to inquiries
• To improve our website and services
• To prevent fraud and ensure security
• To comply with legal obligations
• To send order updates and shipping notifications

4 Information Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

5 Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

You can disable cookies through your browser settings, however this may affect the functionality of our website.

6 Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.

All data transmitted between your browser and our server is encrypted using SSL (Secure Socket Layer) technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7 Access & Correction

You have the right to:

• Request access to your personal information
• Request correction of inaccurate or outdated information
• Request deletion of your personal data (where applicable)

To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

8 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.